Terms and conditions
The term 'ChiselCraft Ltd' or 'us' or 'we' refers to the owner of the website whose registered office is ,The Retreat Higher Furzeham ,Brixham ,Devon TQ5 8BL . Our company registration number is 0678521. ‘You' refers to the user or viewer of our website.
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.
Please Note that all carvings produced and sold by ChiselCraft Ltd Are all unique, You will never get any two carvings that are the same and may differ slightly to reference pictures provided in this web site. However all our carvings are of the highest quality and we take great care to make sure your item has been packed extremely well to prevent breakages.
We will always do our very best to insure you are happy with your purchase, If you are not please get in touch so we can help you with any problem. If for what ever reason you are not satisfied with your purchase please contact us immediately using either our email address firstname.lastname@example.org or our phone number 01803 814133.
Most items will be delivered by courier, who will require a signiture on delivery.
Please make sure you check all items as soon as they are delivered before signing for any delivery. If for any reason any item is damaged please do not accept the delivery & request that the item is to be returned to sender.
A signitue reciving the goods is classed as items recived in good order.
If there are any problems with your purchases, we can exchange or refund the item within seven pays of purchase.
Goods are to be returned postage paid by the buyer.
Returns must be made using a tracking method of delivery.It must have a tracking number facility. All returns must have proof of posting.
Please note that you the customer will be responsible for all incurred postage costs for returning items to us.
We offer a 7 day money back guarentee on all purchases if you change your mind.
You must get in touch with us within 48 hours of receiving the item that you intend to return.
We will issue you with a return number or email as proof of contact via email so there is evidence of communication.
Goods returned without a Return Number or proof of contact will be refused & returned to sender. Any items to be returned must reach us within 7 working days of return number being allocated.
We reserve the right to refuse goods received outside this 7 day period & if not in the original packaging or as new
Your statutory rights are not affected.
Please note that any item or items bought on this website can & will only be sent to mainland UK , Highlands ,Islands & any country other than UK mainland are excluded.
By buying a product from this website ChiselCraft.co.uk, you are agreeing to our Terms & Conditions.